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Trust is central to the development of successful relationships. Like listening, it is a profoundly simple concept, much talked about but unfortunately very elusive. This is largely because we rarely stop to consider how trust is created or lost, argues Dr Alan Watkins.
There’s a lot to be said for consistency. It might seem that frenetic, unpredictable behaviour is the work of genius but in reality you can’t lead a team effectively if nobody knows what to expect of you. So ask yourself, what kind of leader am I?
James Ryding, head of talent acquisition at easyJet, explains how the airline has reformed its employer value proposition and how it looks for talent with 'orange spirit'.