New research has revealed that UK small business workers are losing close to six hours a week because of minor workplace irritations.
As part of their initiative ‘More good days at work’, Samsung found that technology issues were the biggest driver of office annoyance, as 27 minutes a day are lost to various problems. Some 92% said that crashing computers and slow internet were a cause of irritation, with 85% citing a lack of access to emails as an issue.
Distraction caused by co-workers takes away 22 minutes a day of productivity, with moaning, eating loudly or messily, or being interrupted while talking the main sources of conflict. General office issues such as office temperature or uncomfortable seating costing small businesses 19 minutes a day.
These little irritations could lead to big losses, as 30% admitted to leaving a job because they were irritated by colleagues, 20% because of the workplace, and 10% because technology was sub-par.
Professor Sir Cary L Cooper of Manchester University said: “Workplace annoyances might seem insignificant in isolation, but – combined – they add up to a lot of lost working time. This is a big issue for the UK as it currently sits 7th in the G7 and 17th in the G20 on productivity per person, showing that these distractions could be causing a big impact.
“With increased competition and rising costs, small businesses must address these sooner, rather than later to avoid missing out on valuable office hours and losing team members.”
Unsurprisingly, British workers reaction to workplace annoyances is to stick the kettle on, as making a cup of tea or coffee is the main action taken when riled up by technology (42%), colleagues (32%), or general workplace issues (32%).
Samsung found that workers are taking their frustrations home, with a third admitting to suffering with sleepless nights. A further 21% vent to their loved ones, while some 19% took to overeating and alcohol.