Many people have been promoted to management positions because they were good at the technical aspects of their previous role. However, good management or leadership requires a very different set of skills, most of which have nothing to do with technical ability and everything to do with a genuine interest in others and their continued development. The most technically able member of staff might not be the ideal person to be promoted to a management position. The team member who exhibits care, compassion, support and challenge towards others and towards themselves might be a better choice for promotion.
What are the characteristics and behaviours of a good manager?