The Making Change Work study, carried out by IBM, surveyed 1,400 people responsible for creating, designing or implementing change across their organisations. Just 20% of respondents said they were successful at managing change while only 40% felt they had the right skills in place to successfully manage change projects in the future.
According to Andi Britt, partner for IBM’s European Change & Workforce Practice, today’s organisations are more like living organisms than machines, so human capital management practices must change to reflect this.
“You need to engage the skills and insights of the entirety of your workforce in order to make effective change,” Britt told delegates at Changeboard’s latest roundtable for HR directors, held in November under the Chatham House Rule.
“So rapid information about the workforce is essential to help make decisions on how we hire, retain and develop our people.”