The RPO’s viewpoint
Darren Lancaster, European head RPO, Hudson
Q. What global resourcing challenges are employers currently facing?
A. There is a shortage of specialist skilled talent. With the economy improving, we must source and staff accordingly. We also need to measure the quality of hires and accurately forecast what talent is required in the organisation, as well as focus more on employee value proposition.
Q. What are employers’ top priorities when it comes to recruitment?
A. The primary focus for employers is on quality, time and cost of hire. We also wish to achieve greater candidate and hiring manager satisfaction.
Q. How has the RPO model evolved in recent years – are companies embracing it more? Are some countries more in favour of it?
A. RPO providers are taking on more responsibilities and now look after areas such as the EVP of a client and talent management. They have also pushed the boundaries of directly sourcing candidates – we are working on an average of 95% direct supply of candidates, which impacts quality and cost improvements.
The US, UK and Australia remain the key hubs of RPO solutions, but we are beginning to see international clients adopt services in continental Europe, Asia and South America.