Revolutionising coaching & mentoring
When developing a learning and development strategy, the focus tends to fall on formal interventions such as classroom training and e-learning. Indeed, training and development guru Jay Cross estimates that organisations spend around 80% of their learning budgets on formal training programmes. Yet it's estimated that 80% of what individuals actually learn comes from informal learning - from exchanges that occur as part of a coaching or mentoring programme, to purely informal conversations around the water cooler.
As many HR managers are being asked to do more with less, they are re-examining the contribution of informal learning - and how they can harness that vital exchange of knowledge. More specifically, it has become clear that mentoring and coaching can be revolutionised through the new generation of social learning tools.